How do I change traveller details?
It depends on what exactly you want to change. Some details are corrected easily, while a name change applies to the whole package and is usually not allowed.
1. Small corrections to a name
Spelling mistakes, or a difference of one or two letters, can be fixed in most cases, though usually for a fee. How much depends heavily on the case.
Send the request from live chat inside your booking, in Manage Booking, and our team will tell you the exact cost before anything goes ahead.
2. Details that do not affect the tickets
These are updated without much restriction:
- Contact email and phone number
- Date of birth
- Passport or ID number, as long as the name stays the same
3. A name change, meaning a different person
This is not a correction: it counts as a name change, and it is not possible on a booked package.
See can I change traveller names.
Important
- Write names exactly as they appear on the passport or ID card.
- The earlier you ask, the better the chance it can be done.